Política de reembolso

Returns & Refunds

We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of delivery.

Eligibility for Returns

• The item must be unused and in its original condition.
• The item should be returned with its original packaging, when applicable.
• Proof of purchase may be required.

Return Shipping

For returns due to a change of mind or personal preference, the customer is responsible for return shipping costs.

If the item arrives damaged, defective, or incorrect, please contact us before returning it. In these cases, we will provide return instructions and cover the applicable return shipping costs.

Refunds

Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

How to Request a Return

Before sending any item back, please contact our customer support team with your order number and the reason for the return. We will provide the appropriate return instructions.

Non-Returnable Items

Items that have been used, damaged after delivery, or returned without prior authorization may not be eligible for a refund.